Reference

How cricmatch Handles Your Personal Data

This Privacy Policy sets out exactly what personal data cricmatch collects when you open an account, how we use it, who we share it with, and what rights…

Data collected transparentlyNo third-party sale of your detailsAccount deletion available on requestEncrypted data storageIndia-region data practices

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What This Policy Covers and Who It Applies To

cricmatch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every person who accesses cricmatch from a region where local law permits such access. When you create an account, deposit via UPI, Paytm or PhonePe, place a wager, or contact our support team, we process personal data linked to those actions. The

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data we collect falls into three categories: identity data you provide at registration, transactional data generated by your deposits and withdrawals, and technical data such as device identifiers and session logs. We do not collect data from anyone where local law prohibits the activity. Eligibility to
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use our platform depends entirely on your local laws and regulations. If at any point you are unsure whether access is permitted in your jurisdiction, we recommend consulting local legal sources before continuing.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or delete personal data we hold about you, our dedicated privacy team is ready to help. You can reach us through any of the channels below. We aim to respond to all data-related requests within five working days, and we will keep you updated if a request requires more time to process fully.

Team online

Email Privacy Request

Send a written request to our privacy address and include your registered account email. We will acknowledge your request within 24 hours and provide a full response in five working days.

Live Chat Support

Open the live chat window on any page of cricmatch.net and select the Privacy or Account category. Our agents can log a formal data request on your behalf during the conversation.

Account Settings Portal

Log into your account, navigate to Settings, then Privacy. From there you can download your data, update marketing preferences or submit a deletion request directly without contacting support.

DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Data

From the moment you open an account on cricmatch, your personal data moves through systems designed to limit access, reduce exposure and give you control.

Encrypted Storage

All personal data, including your name, contact details and payment references, is stored using AES-256 encryption.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security

Your account is protected by hashed passwords and optional two-factor authentication via your registered mobile number.

Data Retention Schedule

We hold identity and transactional data for as long as your account is active and for a defined period after…

Third-Party Sharing Limits

We share data only with payment processors — such as the gateways that handle UPI and PhonePe flows — and…

Your Right to Request Changes

You may request a copy of all data we hold, ask us to correct inaccuracies, or request deletion of your…

Frequently Asked Questions About Our Privacy Policy

The answers below address the questions we hear most often about data collection, your rights and how to act on them. If your question is not covered here, reach out through live chat or email and our privacy team will respond within five working days.

At registration we collect your name, email address, mobile number and date of birth. When you make a deposit via UPI, Paytm or PhonePe, we receive a payment reference from the processor but never your full bank credentials.

No. We share data only with payment processors and fraud-prevention partners who need it to complete your transactions and keep your account secure. Your details are never sold to advertisers or unrelated data brokers.

After account closure, we retain identity and transactional records for the period required by applicable law in your jurisdiction. Once that retention period expires, all records are permanently and irreversibly deleted from our systems.

Log in and go to Settings, then Privacy. Select 'Download my data' and we will prepare a file of all records linked to your account. Alternatively, email our privacy team and we will send it within five working days.

We use essential session cookies (required for login) and optional analytics cookies (used to improve page design). You can accept or decline non-essential cookies via the consent banner or through your browser's cookie settings at any time.

Submit a deletion request via the Privacy section in your account settings, through live chat, or by email to our privacy address. We will confirm receipt within 24 hours and complete the deletion within 30 days unless legal retention obligations apply.

This policy applies to all accounts where access is permitted under local law. If you access cricmatch from India in a region where local law allows, this policy governs your data. Eligibility always depends on the laws in your specific jurisdiction.

How cricmatch Handles Your Personal Data

Contact Us About Your Privacy Rights

Email Privacy Request

Live Chat Support

Account Settings Portal

Six Ways We Protect and Manage Your Data

Encrypted Storage

Cookie Controls

Account Security

Data Retention Schedule

Third-Party Sharing Limits

Your Right to Request Changes

Frequently Asked Questions About Our Privacy Policy

01 What personal data does cricmatch collect when I open an account?

02 Does cricmatch sell my personal data to third parties?

03 How long does cricmatch keep my data after I close my account?

04 How can I download a copy of my personal data?

05 What cookies does cricmatch use and can I turn them off?

06 How do I request that my personal data be deleted?

07 Does this Privacy Policy apply to me if I access cricmatch from India?

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